Re: Project Management or Sales Management available with your firm
Douglas Lambert (douglaslambert@uswest.net)
Fri, 2 Jul 1999 12:52:08 -0700
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To Hiring Manager,
Please review my resume for a potential fit with your firm.
Sincerely,
Doug Lambert
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To Hiring Manager,
Please review my resume for a potential fit with your firm.
Sincerely,
Doug Lambert
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Douglas Lambert
19925-138th Ave. SE
Renton, WA 98058
Home Phone 206-610-4535
Home Fax 253-639-8405
Email ermcom @ wolfenet.com
O B J E C T I V E
To obtain the ability to utilize my skills with an "out-of-the-box" =
thinking=20
company to capitalize and increase market share and solidification of =
name
brand recognition.
Q U A L I F I C A T I O N S
Diverse Managerial / Supervisory experience in Sales, Telemarketing,=20
Marketing & Public Relations. Highly successful in discerning people=20
skills & qualities and helping to define and refine those skills to =
establish
the formula for success. Additionally, skilled at the development of key =
strategies relating to existing and futuristic market opportunities for=20
establishing new accounts to increase revenue objectives.
Proficient at research techniques and management of sophisticated =
systems in=20
the area of process development, implementation and provisioning.
W O R K H I S T O R Y
Sr. Account Special Project Coordinator - AT&T 1998- 1999
Was hired on a short-term contract basis to take on special project with =
the=20
AT&T/Microsoft Project Team to implement CITI & CTI for Windows NT 5.0 =
and=20
Windows CE. Project successfully completed in May 99. Was asked to stay =
on
as a Sr. Account Representative but deceided to pursue other interest.
Branch Manager - Shared Comm. Services, Inc. 1997- 1998
Full responsibility of hiring, training and mentoring 7 sales reps=20
and 7 customer service reps and 15 Independent Contractors for the=20
State of Washington under a ( 6-month contract ).=20
Educated each rep in the area of Consultative Sales & Integration =
Techniques.=20
Hired and trained sales staff on Award Winning Max Sax method of selling =
and=20
marketing. Training included Shared Tenant Services ( Strategic =
Partnership=20
with Trammell Crow ), Voice, Data, Dedicated Internet, Local Service=20
( Centrex Plus, Centrex 21, Local T-1's & T-3's & Multi-Megabit Services =
),=20
Networking, Digital-Imaging, CTI, CITI, & Wireless and Emerging =
Technologies.=20
Grew monthly revenue to $300,000 a month in billing. =20
Additionally worked with each Rep on a daily basis cold-calling,=20
advance telemarketing utilization, performing analysis, submitting =
proposals,
conducting follow-up and closing sales for each Sales Rep individually=20
until each Rep was self-sufficient. Increased sales by 200%
Senior Acct. Development Mgr. II - MCI 1995- 1997
Responsible for developing a business plan for acquiring new mid-level =
to=20
large accounts via cold calling, networking, telemarketing and attending =
seminars. Extensive knowledge in planning and management of PBX's, =
Voice,=20
Data, Internet, Dial Tone, Frame, EDI, Digital Imaging and Electronic =
Commerce,=20
CTI & CITI (Nortel, Intertel and Lucent) ATM & Sonet, Wireless.=20
During year long sales contest, was # 1 Rep in the Company Nationwide.=20
Average Monthly sales average $20,000-$40,000 a month in new business=20
where quota was only $7,500 a month. Increased sales by 350% - 400%
President - Owner of ERM Telecom 1987- 1995
President of an entrepreneurial full-service telecommunications
consulting firm. Negotiated 15 / 1st tier and 2nd tier carrier contracts =
and=20
developed business model for entire company. Application solutions =
included
Analog & Digital PBX solutions, managed solutions from PC to PC, Frame =
Relay,
ATM, SMDS, Local Dialtone ( T-1 ), Internet, CTI, Voice & Wireless.
Sub-contracted and trained 25 sub-agents throughout the country =
utilizing=20
advanced telemarketing and cold-calling techniques. Wrote the business =
plan=20
for attracting funds for operations.=20
Maintained fairly consistent revenue flow of $5,000 a month in new =
business=20
from each sub-contractor.=20
Telecom Mgr. / Trainer - C 2000, Inc. 1980- 1987
Implemented and coordinated sales and marketing strategies for new sales =
reps and agents on acquiring new clients. Trained in all aspects of =
Voice,=20
Data, PBX's, LANS, WANS as it related to technical applications but =
moreover=20
in terms of solution oriented
based selling models. Trained on Tariff=20
Regulations and Virtual Private Networks. =20
E D U C A T I O N A L
Attended University of Illinois 1976-1980 BA Degree in Communications=20
C O M P U T E R L I T E R A C Y
* Proficient in all aspects of Office 97, Windows NT 4.0, Novell=20
* Web-Site development, Electronic Commerce, Goldmine, ACT, Intranet =
=09
Development, LAN & WAN Management
A W A R D S R E C E I V E D
* Number One Rep in the country for contest with MCI
* Max Sax Achievement Award & Complete S.P.I.N Training
* 3 Time Chamber Member of Month -1997
* Coach of The Year - Lake Youngs Elementary 6th Grade Boys Basketball
* Outstanding Achievement Award Boys Club of America
* Key partner in Internet Strategies Networks =20
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